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Seminars

View all details (click on a title for further details)
1
7:45am
Woking Borough Council Breakfast Meeting

Room: Kemp Room

Abstract:

The annual breakfast meeting when Woking Borough Council updates the local business community on the latest regeneration projects in the town, issues related to business rates and various matters likely to concern the local business community.

PLEASE NOTE: Due to the unprecedented demand, only one representative per company will be permitted from this point on...Monday 29 September, 2014. 


2
10.30am
The Link between Management, Customer Care and an Outstanding Customer Experience

Speaker: Chris Lane Chris Lane Consulting

Room: Kemp Room

The Link between Management, Customer Care and an Outstanding Customer Experience

Speaker: Chris Lane Chris Lane Consulting

Room: Kemp Room

Abstract:

The keynote speech  by Chris Lane of Chris Lane Consulting  and former owner of the renowned Chris Lane Tennis and Health Club, which he sold to Whitbreads in 2007, will discuss the importance of understanding the link between management, customer care and the delivery of an outstanding customer experience.

seminar_2_Chris_Lane_pic.jpg

Web site: www.chrislaneconsulting.com

3
11.30am
Marketing Masterclass - Increase your Personal Influence and Accelerate your Networking

Speaker: Warren Cass Business Scene

Room: Kemp Room

Abstract:

The best networkers seem totally magnetic, attracting people to them, oozing credibility and connected. But how did they get there? Where did they start and what were the key lessons?

Warren's talk is based on huge experience running over 1000 networking events, with a huge contact base and being able to attribute over £1m of business through contacts made intially from networking. He will share the mistakes, the successes and the importance of a strategy. Whether you are totally new to networking or highly experienced, there is something to learn.

Warren’s speaking style is fun and engaging, one not to miss!

 


seminar_4_Warren_Cass_pic.jpg Warren Cass is a speaker, entrepreneur, networker and social media strategist. The Founder of Business Scene, Warren is an engaging speaker on all matters relating to marketing. His Masterclass on 'Influence' is a must.

Web site: www.business-scene.com

4
12.45
Lead Generation Masterclass

Speaker: Anthony Stears Known as 'The Telephone Assassin'

Room: Kemp Room

Lead Generation Masterclass

Speaker: Anthony Stears Known as 'The Telephone Assassin'

Room: Kemp Room

Abstract:

How to master the phone and become a telephone assassin.

This masterclass will give you the confidence to pick up the phone and make things happen - and stop you feeling like a cold caller. It will show you how to be as good on the phone as you are face to face. 

seminar_5_anthony_stears_pic.jpg Having worked at the coal face for several years on telesales, Anthony's prowess on the telephone lead him into training and he now trains company sales teams, large or small, delivers seminars and helps companies with lead generation, sales and marketing. He is an exciting and interactive speaker.

Web site: www.anthonystears.co.uk

5
2.00pm
Leadership Masterclass

Speaker: Sujit Basu Frontera Ltd

Room: Kemp Room

Leadership Masterclass

Speaker: Sujit Basu Frontera Ltd

Room: Kemp Room

Abstract:

  • Your journey to leadership - self discovery
  • From darkness to light
  • Appreciating the value of pain
  • Organisational context
  • Key attributes of a leader

seminar_7_SujitBasu_Pic.jpg Sujit currently works with private and public sector organizations as a senior level consultant. Equipped with a non linear career progression in banking and development sectors including senior leadership in Strategy, Governance, Projects, Operations, and Global Services, he is aware and capable of dealing with complex human and organizational issues. With over 20 years in executive roles in Asia, Africa, Latin America and the UK, he developed strategic insights into business realities that help building and strengthening relationships with people and organisations. He is fluent in six major UN languages. His other roles include: rural voluntary worker, volunteering with Mother Teresa in her leprosy home, complimentary therapist, working in a corner shop, cab driver, creator of TV commercials, and maker of video documentaries as well as executive producer of feature film. He is a Chartered Fellow of CIPD. He studied in Calcutta University, Cornell University, Haifa University and Indiana University. As a published writer and conference presenter on leadership, OD, transformation, and intercultural communication, he shares and disseminates knowledge for the greater good.

 

Web site: www.fronteraonline.com